Association Services| Services |
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Foundations Property Management offers many services to the Phoenix Metro Community. For a more detailed listing, please feel free to contact our office. Details:
Community Management: Each Homeowner’s Association will be assigned a Community Manager who will be responsible for guiding the Board of Directors in decision making by ensuring compliance with the Association’s CC&Rs, Bylaws, and Rules and Regulations, as well as state and local laws. The Community Manager will work with vendors so that maintenance on the property is done in a timely manner, gathering quotes and proposals for special projects, attending board meetings and doing compliance inspections/reporting. The Community Manager will also communicate directly with homeowners in dealing with CC&Rs issues within the association as well as taking before the Board of Directors any problems or proposals the homeowners may have. **Your association will be assigned a Community Manager even if you are only looking for financial or accounting services. This gives you a main contact person who is responsible for getting your monthly financial statements and reports to you in a timely manner.
Accounting/Bookkeeping: In these difficult times your association’s financial security is one of the most important areas that Foundations Property Management provides. Foundations Property Management offers full financial services:
The accounting staff will meet with your board to give them step by step instructions on how to properly read and understand your association’s financial statements, so that the board can better plan for the future of the association. Foundations Property Management fully understands the working relationship needed for those associations that are self managed and are looking to use just our financial services.
Assessment Billing: Foundations Property Management can adjust our assessment billing to meet the needs of your association. By billing your members on a Monthly, Quarterly, Semi-Annual, or Annual basis we will meet the requirements set forth in your Association’s legal documents. For those associations that have monthly payments, each homeowner will receive a payment coupon book for aid in making there assessment payments. For those associations that make there assessment payments on a quarterly, semi-annual, or annual basis an invoice with payment coupon will be mailed to them 30 days before the payment is due.
Delinquency Collections: In this difficult economic time, the rate of delinquency is becoming a major problem for association boards to deal with. Lets face tuff facts; if a homeowner is having trouble making their house payment, they are going to have problems with HOA fees. Here at Foundations Property Management, we do all we can to work with all delinquent homeowners while at the same time protecting the associations interest. Foundations Property Management must work within the guidelines laid out in your legal documents. If your association does not have any guidelines then we will meet with your board and establish them for us at Foundations and the Board to follow. Foundations Property Management has a working system in place that gets results. We find that working with the homeowner and keeping the board informed as to the status of each delinquency problem has given us the best results, communication is the key. When a homeowner is late on there assessment payment they will receive a friendly reminder notice; this lets them know that we that we have not yet received their payment. The homeowner is requested to submit their payment along with any applicable late fees as soon as possible or contact our office if they believe this is an error. Should the homeowner become two payments behind and have made no attempt to rectify the delinquency, we will send out a collection notice by regular mail and certified mail. This letter informs them that they need to contact our office immediately and pay the amount owed; failure on there part to do so will result in a lien being placed on there home. All possible attempts to setup a payment plan or collect the entire balance will be made when we reach a delinquent homeowner. Fifteen days (15) after the certified letter has gone out if we have had no contact with the homeowner a lien will be placed on the home on behalf of the association. Notice of this action will again be sent out to the homeowner via U.S. Mail both standard and certified. All fees and fines will be applied to the homeowner’s account. Further actions are entirely up to the Board of Directors, however, FPM advises that seriously delinquent homeowners be referred to the associations attorney no more than 30 days after the lien has been place on a home with no response from the homeowner. In many cases a letter from an Attorney will get a quick response from the homeowner in question. The Attorney can then work out a payment plan of behalf of the association. All Attorneys fees are the responsibility of the homeowner and will be added to there account by FPM at the instructions of the Attorney. If the homeowner does not respond to the Attorney’s communications, FPM recommends that the Attorney file a personal judgment against the homeowner. Doing this allows the Attorney to satisfy the debt due the association in several ways. It is then up to the Board of Directors to decide how they wsh for the attorney to proceed. The last step for any association to take is to foreclose on a homeowner. This is a long process that will cost the association large Attorney fees, with little to no hope of getting the full amount, if any, of the association’s assessments and attorney's fees back. However, the end result will be the removal of the problematic homeowner from your community. Please know that we at FPM want to avoid using foreclosure if at all possible, but unfortunately, their are times when there are no other alternative options.
Compliance Inspections: All compliance inspections must follow the guidelines as laid out in your association’s CC&R's, By-laws, Addendums, and other legal documents. All homeowners agree to these guidelines at the time they purchase there home and therefore are legally bound by them. Working directly with the Board of Directors for the Association, the Community Manager will go through the Property at least once a week and look for homes that are out of compliance with the Legal Documents. The Manager will take a picture of the violation, enter it into a log, and send a notice of non-compliance to the homeowner reqesting that the problem be corrected within a designated amount of time. In some cases a fine could be placed on the homeowner for the violation. A homeowner that has an ongoing compliance issue will be taken to the board for futher review and action. Common violations may include:
Parking Enforcement: Using our sister company, Community Parking Solutions, Foundations Property Management can meet the needs of any community that has parking problems. Working with the board and using the guidelines of the CC&R’s we can assist your community with the problem of after hour street parking. Community Parking Solutions can offer the following services to any communty association:
Community Parking Solutions understands that all HOA's and CC&R’s are different and that the rules laid out in them must be followed to the letter. If you have Questions about Community Parking Solutions or you would like a bid please gives us a call at (602) 427-5618 or send an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it |